|
|
|
Last Updated: Dec 21st, 2004 - 22:04:52 |
Organizational
:
Customer Service
Listening Effectively
Listening generously is important to service – it’s the only way to get the information you need to understand the customer’s needs and expectations. This article gives you tips on how to be a better listener.
Nov 29, 2004, 13:37
Organizational
:
Customer Service
Getting Feedback from Customers
Describes seven ways on how you can get input and feedback from your customers.
Nov 29, 2004, 11:43
Organizational
:
Customer Service
Dealing with Difficult Customers
This articles describes effective strategies for dealing with difficult customers.
Nov 29, 2004, 11:33
Organizational
:
Customer Service
Customer Service
This article outlines the important components of customer service and provides information on how it can be improved.
Nov 29, 2004, 11:26
|
|
|
|
